Acceptable Use Policy

Allowed

• Transactional email your recipients expect: account notices, receipts, password resets, alerts.
• Marketing email to people who opted in, once your account has been approved for it, sent with the platform's consent records and unsubscribe handling.

Prohibited

• Marketing email without approval, without recorded consent, or to anyone who has opted out.
• Purchased, rented, scraped or otherwise non-consensual lists.
• Phishing, malware, impersonation of other brands or mailbox providers, or deceptive headers and subjects.
• Attempts to evade filtering: rotating domains or identities, hidden content, or obfuscation intended to defeat recipient protections.
• Illegal content, or content that facilitates fraud, harassment or exploitation.
• Sending from domains you do not control.

Quality thresholds

Sustained bounce rates above 5% or complaint rates above 0.1% trigger review and may lead to restriction. Suppressed addresses must not be re-added without fresh consent.

Enforcement

We may pause sending, suspend domains or credentials, or terminate accounts that violate this policy. Every enforcement action is recorded in our audit log.

Report abuse to [email protected] with full message headers.